We’d love to get to know more about you, your business, and your marketing & branding challenges! We can even give you ideas and suggestions to optimize your brand experience, and which marketing tactics are best for your industry. We're open Monday - Friday from 9:00 AM - 4:00 PM. Closed on weekends and holidays.
Don’t see an answer you were looking for? Please reach us at vyola.ink@gmail.com and we’ll make sure you’re good to go!
Via our website! You can purchase any and all services you need, sign your design contract and more all from our website. All projects require a 50% deposit to get started in order for our team to began working on your project. Once your deposit invoice has been paid, you will receive the next steps in order to receive your design forms, etc.
Yes we do! There are 2 ways that we break the payment down based on the type of project we’re working on.
50/50
All invoices require a 50% non-refundable installment deposit in order to begin the design process and the remaining 50% installment is due before issuing any final files and web access. All non-refundable.
34/33/33
Some packages require a 34% non-refundable installment deposit in order to begin design process, 33% once proofs have been issued and the final 33% payment is due when all revisions have been completed and work is approved by the client. All non-refundable.
Our standard turnaround time for digital designs are up to 21 business days. Web design can take up to 8 weeks for completion depending on how soon you can provide all content needed and how busy our current workload is. All branding packages can take anywhere from 3-12 weeks depending on how fast you provide all content for the services apart of the package. Rush fees are permitted for faster turnaround service. If turnaround time has to be extended, we will inform you via email.
Don’t worry about it because I got you. I provide you with tutorials to help you maintain your brand for yourself. If it feels overwhelming at any point you can always reach out to me for continued support. We’re here to help! We also offer support services as well.
All logo projects are presented with up to 3 proofs to choose from. Only 3 free revisions are included in all digital designs. Anything after 3 revisions results in an additional changing fee. Web design projects also receive 3 free revision and anything after results in an additional changing fee
Yes! You own all copies of your logo except the PSD or layered AI file, those files are solely property of Vyola Ink, LLC. If for any reason you need those files for a printer/manufacturer, we will send the files to them personally please just provide the contact information (ie. email address). You can get your logo trademarked if you please.
All finalized logo files will be sent in JPG, PNG, PDF and AI. Any other marketing material will be sent as JPEG or PNG files.
Over 85% of all our e-commerce websites are created and loaded onto the #1 e-commerce solution Shopify. Shopify plans vary. Wix websites are designed for informational websites and e-commerce websites as well.
Yes! We’d love to give your website the perfect face lift and we will completely build you a new website. Please keep in mind we only work with Wix and Shopify hosting platforms. Redesign pricing is the same price as our regular web design fees, please email for more information.
Whether it’s a custom website or new branding, together we’ll create a business presence that’s undeniably YOU. We'll chat and decide what you need to transform your brand and get everything started from there.
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