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Growth Hub Terms

Last Updated: October 26, 2026

These Growth Hub Terms apply to your subscription to Growth Hub, the all-in-one CRM provided by Vyola Ink Creative Studio (“Vyola,” “we,” “us,” or “our”). They work together with our Terms of Service and Privacy Policy. If anything in these Growth Hub Terms conflicts with our Terms of Service, these Growth Hub Terms control for your Growth Hub subscription.

Agreement

By checking the box and completing checkout, you agree to these Growth Hub Terms. If you are subscribing on behalf of a business, you confirm you are authorized to accept these terms for that business.

Plans and What’s Included

  • Pro ($197/month) and Premium ($397/month) include the features listed on our Growth Hub page at the time you subscribe.
  • Pro includes a guided onboarding call; automations on Pro are built by you, or by us as a separately quoted add-on. Premium includes done-for-you setup and up to 3 automations built for you, completed after your onboarding call once you provide the information and access we need.
  • Pro includes up to 3 users. Premium includes unlimited users.
  • The monthly optimization session on Premium does not roll over if it is not used in a given month.
  • Work outside your plan, such as custom builds, extra automations, website work or data cleanup, can be quoted separately.

Billing

  • There is no setup fee and no minimum commitment. Growth Hub is month-to-month.
  • Your card is charged when you subscribe and then automatically on the same day each month until you cancel. You authorize us to charge your payment method on file for these recurring fees.
  • Prices are in U.S. dollars and do not include applicable taxes.
  • If a payment fails, we will try to contact you. If the balance is not paid within 7 days, we may pause your account until it is current.

Usage-Based Fees

Phone numbers, call minutes, text messages (SMS/MMS), email sending, and carrier registration fees (such as A2P 10DLC) are charged by third-party carriers based on your usage. These are not included in your monthly plan price and are billed to you at cost. On Premium, the AI features (AI Employee and AI review responder) are included in your plan price under normal business use; we may contact you about unusually high AI usage.

Cancellation

  • You can cancel anytime by emailing hello@vyolaink.co or submitting a request on our Support page.
  • Cancellation takes effect at the end of your current billing period, and you keep access until then. You will not be charged again after that.
  • Monthly fees are non-refundable, and we do not provide refunds or credits for partial months.

Your Data

  • You own your contacts, conversations and business data in Growth Hub.
  • If you cancel, you can request an export of your contacts and data in a standard format (such as CSV) within 30 days. After 30 days, we may delete your account and data.
  • Automations, templates and setups we build remain our property and are licensed to you while you are subscribed.

Your Responsibilities

  • Keep your login details secure and let us know right away if you think your account has been accessed without permission.
  • Only add users who work for your business, and you are responsible for their activity in your account.
  • Follow the messaging and calling rules in our Terms of Service, including getting proper consent before texting, calling or emailing contacts, honoring opt-outs, and not sending spam.
  • Do not use Growth Hub to store protected health information (PHI) unless a Business Associate Agreement is signed with us first.

Changes to Plans and Pricing

We may update Growth Hub features or pricing. We will give current subscribers at least 30 days’ notice by email before a price increase takes effect, and you can cancel before it applies.

Contact

Questions about these terms? Email hello@vyolaink.co or write to Vyola Ink Creative Studio, 7901 4th St N, Ste 300, St. Petersburg, FL 33702.